It is seen that Industry 4.0 technologies are becoming more and more widespread in the production and service sectors, sometimes replacing people and sometimes making their work easier. The spread of advanced technological tools and software outside the production and service sectors over time, and the spread of facilities such as the internet and mobile devices among individual users, are changing our habits. Individually changing and developing human beings change the society they live in, and the effect of new technologies on society is explained by the idea of Society 5.0. The aim of this study is to investigate the factors that affect the awareness of the personnel working in banks about Society 5.0, their attitudes towards new technologies and their intention to use these technologies. TAM (Technology Acceptance Model) (Davis, 1986) investigated whether there is a significant relationship between demographic variables and sub-dimensions, and whether banks provide training on Society 5.0 to their employees. For this purpose, 442 personnel working in banks in Konya and Karaman provinces were reached by physical survey method. As a result of the research; It has been determined that there is a high level of positive relationship between the attitude towards new technologies and the intention to use, and the perceived usefulness also affects the attitude and intention positively. No significant relationship was found between perceived ease of use and other sub-dimensions. In addition, it has been determined that 25.8% of bank employees have knowledge about Society 5.0, and 9.5% of those who are trained in their institutions
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